support

Our technical support teams stand ready to assist you with all of your technical questions regarding your Overland products. Whether it is installation and configuration assistance or help resolving a product failure we are here to help.

 

Online Support:

You may find the quickest way to open a support case with us is to use our online web portal. Click Here to open a support ticket – you will be prompted to fill some information, and an active case number will be generated immediately.

You may also open a support call by sending an email to support@phoenix.com.eg – please include your contact details and full information for the product you are inquiring about.

ATTENTION: Tickets opened electronically will be reviewed and responded to by our technical support teams within 48 hours of receipt.  If you have a 24x7x4-Hr. entitlement please utilize one of our other phone contact options detailed to ensure prompt attention.